Things to note when conducting Check-In/Check-Out reports
When conducting check-in and check-out reports on behalf of a landlord, one of the most important things to remember is that they need to be produced working on the basis that they may be used as evidence to present to an adjudicator in the event of a dispute between landlord and tenant about the condition of the property and any damage that it is claimed has been caused by the tenant.
It is also necessary for check-in and check-out reports to be carried out at the actual time of check-in and check-out to avoid issues regarding time related damage or access post-tenancy. Ideally, check-out report should have time-stamped pictures for the avoidance of doubt.
A good check-in report needs to detail the contents, cleanliness, and condition on a room-by-room basis. Cleanliness and condition are not the same thing. If a check-out report notes that there are cleaning issues at the end of the tenancy, but the check-in report only refers to the condition, it is impossible to work out whether the cleanliness has deteriorated over the length of the tenancy. The check-in report should ideally be carried out with the new tenant on site, but this is not always practical. If the tenant is not present, then they should be given a copy of the report and allowed a few days – usually a week – to offer any comments or point out anything with which they disagree.
It is also useful for the tenant to be present at the time of the check-out report, as this can save a lot of discussion later. A well-designed set of Terms and Conditions on the Check-in report should give some useful tips, do’s and don’ts to keep the property in top condition. It should note whether a professional clean is expected before the end of tenancy, just ahead of the check-out.
Check-in and check-out reports, together with interim reports, need to be accurate, and the way that many landlords use of our Reports2Go app which is free. It can be downloaded from Google Play or the App Store to a mobile or a tablet. It has many useful features, not the least of which is that it provides prompts to an inventory clerk.As you go through the property you can take your notes. Using text mode, you simply type up notes as you go from one room to the next with the app automatically pointing out things that you should check. Our algorithm will make suggestions, so if you are checking the garden, it may suggest that you note the condition of a fence or wall, whether flower beds are covered in weeds or in reasonable condition, and so on.
So, to summarise, create the reports as close to the start and end of tenancies as possible, accurately note cleanliness and condition of rooms and contents, ensure you cover all items and provide some tips and hints as to how you expect the state of the property to be at the end of the tenancy. Include such pointers in your report Terms and Conditions.
Panos, 30 April 2021
- The Importance of an Inventory for Tenants
- Things to note when conducting Check-In/Check-Out reports
- Our App saves a huge amount of time carrying out Inventories
- 5 Handy Screening Topics for New Tenants
- Busting Property Management Myths
- Six Money-Saving Tips for Landlords
- Rules for Tenants and Pets in 2021 - What are the Changes?
- As a Landlord you need to carry out Interim inspections
- Giving your Feedback on an Inventory as a Tenant
- Inventories made easy with Reports2Go
- New to Letting? What you should know about Property Reports
- Three Pillars of Good Property Management
- How can PropTech reduce your Property Inventory burden?
- Choosing the right Rental Management Strategy
- Some Tips for Promoting your Letting Agency Business
- The Importance of an Inventory to you as a Tenant
- Some Ideas to Consider in Order to Reduce your Overheads
- Legislation Concerning Landlords and Tenants is Constantly Changing
- What’s your Property Management approach?
- How to maintain a Positive Relationship with your Tenant
- How important is a Condition Report?
- Tools for New Landlords and Property Managers
- The Check-in Process in the Reports Cycle
- Doing an Inventory: Part 5 - Enhancing the Report
- Doing an Inventory: Part 4 - Finishing Up
- Doing an Inventory: Part 3 - Describing Items
- Doing an Inventory: Part 2 - At the Property
- How to do an Inventory: Part 1 - Preparation
- All you need to know about Property Reports as a Tenant
- Use the FREE Reports2Go App to Speed-up Inventories
- Using on-board Dictation Software for Reports
- A guide to Inventory, Check-In, and Check-Out reports
- Reasons for Landlords to carry out Mid-term Inspections
- How to Carry out an Inventory Quickly, Accurately, and Easily
- What does an Inventory Clerk do, and should I hire one?
- Inventory – A Guide for Tenants
- Things to keep in mind when conducting a Check-in Report
- Free Schedule of Condition - Why You Need it
- End-of-Tenancy clean? All you need to know
- Reports During Covid - 19 Restrictions
- Mid-term inspections as a Landlord
- How to avoid Deposit Angst with the Reports2Go app
- The Importance of the Reports2Go App for Inventories
- All about the Reports2Go App
- The Importance of an Inventory for a Tenant
- Dictation makes for a much faster and more Accurate Inventory
- How the Reports2Go app works
- Free Property App
- Completely Free App
- Tenant Fees Act and Inventories
- When you have a lot of Inventories, Reports2Go will save you time
- Periodic Inspections and why they are good idea
- Inventory meets the 21st century with Reports2Go
- Our App saves you a lot of time on Mid-Term inspections
- What is an inventory and why have one?
- Text Mode
- Audio Mode
- Our Inventory App
- Inventory Associations
- The life cycle of a Report