A bit about our history and background.
Customer service can be contacted by phone 9am to 5pm, Mon-Fri. We can also be reached using email and IM. Our standard turnaround for reports is 48 hours but these can be reduced to 24 by specifying Express and same day by specifying Urgent. We are here to help be it a simple 'how to' question or something more complex.
We have delivered thousands of complete inventories since 2008. Many dozens of inventory clerks and letting agents have carried out jobs all over the UK. Many users have simply been given a configured a smartphone and completed a job successfully with zero input or training from ourselves. Easy to use and intuitive software.
Working with our inventory clerk partners, report services are provided on a nationwide basis. If you do not have staff or the time to conduct do your own onsite data capture then talk to us. We may be able to put you touch with an organisation that already provides these services in your area using our tools and systems.
Our systems operate on a 24 x 7 basis. Since our transcription services unit overlaps with UK office hours, work on creating reports continues out of UK hours and can be delivered, if requested, on a shorter turn-around than the standard 48 hour report delivery.
Since 2008 we have been providing a service to letting agents and companies that specialise in inventory services. We provide tools that enable individuals and organisations to conduct the front-end work required to produce a property report.
Our system allows media to be captured relating to a property in the form of pictures and speech recordings. Our trained transcrbers, document assemblers and quality assurance staff then convert these into finished reports.
As a customer focussed organisation we aim to ensure that our promise to deliver documents in time are kept and that the work we do has been produced with appropriate quality checks. We also strive to ensure that our software is error free and when errors are found, that they are fixed in a timely manner.